Wikipedia in the eyes of its beholders: a systematic review of scholarly research on Wikipedia readers and readership

Chitu Okoli, Mohamad Mehdi, Mostafa Mesgari, Finn Årup Nielsen, Arto Lanamäki

AbstractHundreds of scholarly studies have investigated various aspects of the immensely popular Wikipedia. Although a number of literature reviews have provided overviews of this vast body of research, none of them has specifically focused on the readers of Wikipedia and issues concerning its readership. In this systematic literature review, we review 99 studies to synthesize current knowledge regarding the readership of Wikipedia and also provide an analysis of research methods employed. The scholarly research has found that Wikipedia is popular not only for lighter topics such as entertainment, but also for more serious topics such as health information and legal background. Scholars, librarians and students are common users of Wikipedia, and it provides a unique opportunity for educating students in digital literacy. We conclude with a summary of key findings, implications for researchers, and implications for the Wikipedia community.
Keywordsreview, Wikipedia, wiki, readership
TypeJournal paper [With referee]
JournalJournal of the Association for Information Science and Technology
Year2014    Month December    Vol. 65    No. 12    pp. 2381-2403
Electronic version(s)[pdf]
BibTeX data [bibtex]
IMM Group(s)Intelligent Signal Processing


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