@TECHREPORT\{IMM2008-05715,
    author       = "N. Schultz and T. M. Ilieva and A. Fleury and T. Ahola and J. E. Larsen and L. B. Larsen and H. W. Nicolajsen and I. G. Nikolakopoulos and C. Z. Patrikakis and A. D. Hammersh{\o}j and C. F. Pedersen and R. Roswall and L. T. S{\o}rensen",
    title        = "Usability Testing of Pilot Services",
    year         = "2008",
    number       = "",
    series       = "",
    institution  = "",
    address      = "",
    type         = "",
    url          = "http://www2.compute.dtu.dk/pubdb/pubs/5715-full.html"
}