@MISC\{IMM1999-03844, author = "V. V. Vidal and L. S{\o}rensen", title = "The strategic process in organisations - the contribution of soft approaches", year = "1999", pages = "22", publisher = "{CTI,} {DTU}", address = "", url = "http://www2.compute.dtu.dk/pubdb/pubs/3844-full.html" }