@CONFERENCE\{IMM2004-03360, author = "H. Spliid and S. Lophaven and S. Merser and A. Borgwardt", title = "Statistical process control in clinical practice", year = "2004", month = "sep", keywords = "quality control, exponential smoothing, hospital procedures", booktitle = "{ENBIS} Fourth annual conference Copenhagen 20-22 september 2004", volume = "", series = "", editor = "", publisher = "European Network for Business and Industrial Statistics (ENBIS)", organization = "", address = "", url = "http://www2.compute.dtu.dk/pubdb/pubs/3360-full.html" }