@CONFERENCE\{IMM2004-03345,
    author       = "V. V. Vidal",
    title        = "Facilitating Communities",
    year         = "2004",
    month        = "jun",
    keywords     = "facilitation, Vision Conference",
    booktitle    = "{IFORS} conference, Edinburgh, Scotland",
    volume       = "",
    series       = "",
    editor       = "",
    publisher    = "",
    organization = "",
    address      = "",
    url          = "http://www2.compute.dtu.dk/pubdb/pubs/3345-full.html"
}