@CONFERENCE\{IMM1997-02949, author = "B. F. Nielsen and V. Ramaswami", title = "A Computational Framework for a Quasi Birth and Death Process A Computational Framework for a Quasi Birth and Death Process with a Continuous Phase Variable", year = "1997", booktitle = "ITC-15", volume = "", series = "", editor = "", publisher = "Elsevier", organization = "", address = "", url = "http://www2.compute.dtu.dk/pubdb/pubs/2949-full.html" }