@MASTERSTHESIS\{IMM2006-04460,
    author       = "J. B. Vedsmand",
    title        = "Back Office System Analysis",
    year         = "2006",
    school       = "Informatics and Mathematical Modelling, Technical University of Denmark, {DTU}",
    address      = "Richard Petersens Plads, Building 321, {DK-}2800 Kgs. Lyngby",
    type         = "",
    note         = "Supervised by Assoc. Prof. Peter Falster, {IMM}. Thesis not public available.",
    url          = "http://www2.compute.dtu.dk/pubdb/pubs/4460-full.html"
}