@TECHREPORT\{IMM1985-03498,
    author       = "S. Asmussen and H. Johansen",
    title        = "Uber eine stetigkeitsfrage betreffend das bedienungssystem {GI}/GI/s",
    year         = "1985",
    pages        = "14",
    number       = "",
    series       = "",
    institution  = "Institute of Mathematical Statistics, University of Copenhagen",
    address      = "Denmark",
    type         = "",
    url          = "http://www2.compute.dtu.dk/pubdb/pubs/3498-full.html"
}