@TECHREPORT\{IMM1994-02935,
    author       = "D. M{\o}ller and B. F. Nielsen",
    title        = "Modelleing a Buffer System as an M/PH/1/N",
    year         = "1994",
    number       = "6/94",
    series       = "",
    institution  = "IMM",
    address      = "",
    type         = "",
    url          = "http://www2.compute.dtu.dk/pubdb/pubs/2935-full.html"
}